Illinois households that waited out the first month can now apply for winter bill help. Since Nov. 1, the state’s $240 million Low-Income Home Energy Assistance Program (LIHEAP) has been open to every income-eligible household, and applications run through Aug. 13, 2027, or sooner if the money runs out, according to WMBD.
The Illinois Department of Commerce and Economic Opportunity (DCEO) lists the same application window on its how-to-apply page. The program covers natural gas, electricity and propane bills, plus emergency furnace repairs.
Who Got to Apply First

The rollout came in two steps. On Oct. 1, applications opened for adults 60 and older, people with disabilities, families with a child age 5 or younger, and households facing immediate disconnection or running below 25% propane, WMBD reported.
Illinois is not the only state putting winter help in place, as Ohio’s winter crisis program offers up to $1,200 toward fuel for families facing a shut-off. Anyone readying a house for the cold can also pick up ideas from these energy-efficient home improvement tips.
The second step arrived Nov. 1, when every other income-eligible household became able to apply. DCEO says a household with a disconnect date or no heat should call its county agency directly instead of waiting on the online form. Small fixes can go alongside an application, such as changing the furnace filter before turning on the heat and choosing a smarter thermostat from this look at smart home trends.
Income Limits by Household Size
WMBD published the 30-day gross income limits, which DCEO’s table matches. A one-person household can earn up to $3,990, a two-person household $5,410 and a three-person household $6,830. For four people the limit is $8,250, for five it is $9,670 and for six it is $11,090.
DCEO’s page also lists $12,510 for seven people and $13,930 for eight. Those limits apply to customers of Ameren Illinois, ComEd, Nicor Gas, North Shore Gas and Peoples Gas. Customers of other providers, such as municipal utilities, electric co-ops or propane dealers, face a limit of 60% of state median income, and the state may adjust levels based on federal funding. Stretching a tight budget during winter is easier with tips such as these ideas for saving money at home and best practices for seasonal storage.
Other states set their own terms. Wisconsin’s heating aid averages $441 a household, while Pennsylvania’s LIHEAP grants run from $200 to $1,000.
How to Apply and What to Have Ready
Applicants can use the state’s Help Illinois Families site, visit a local community action agency or call 1-833-711-0374, where help is offered in 30 languages, WMBD reported. DCEO says applicants submit an online Request for Services during their application month and then wait for an email or call from the local agency.
Anyone who has not heard back within three weeks should contact the county agency, the department advises. Every household member’s paperwork matters, and DCEO’s list includes:
Proof of gross income for the past 30 days, such as paystubs or Social Security, VA or state benefit statements. The most recent heating or electric bill from the last 30 days, if the household pays directly. A Social Security card or ITIN if the person has one, though people without either can still apply. Renters whose heat is included need a rental agreement showing the monthly rent and landlord contact details.
Payments go directly to the energy provider rather than to the household, according to WMBD.
What Last Year’s Numbers Looked Like
Last season the program helped more than 360,000 Illinois households, with an average of $676 per family, per 93.3 The Drive. Grant Sights, a benefits explainer, puts heating payments at $58 to $2,564 paid to the utility, and reconnection help at up to $2,000 per household per year, though DCEO’s own page does not list those figures.
The explainer, Grant Sights’ LIHEAP Illinois guide, also says furnace assistance is for homeowners only and is expected to end in late May 2027 or earlier if its allocation runs out.
With the window open for nearly nine months, the main deadline that matters is the one set by the funding itself. Applications close Aug. 13, 2027 or earlier, DCEO says, so an eligible household gains little by waiting.
The state’s call center, 1-833-711-0374, also offers live support for completing the form and for checking an application’s status, according to DCEO. Applicants who are checking on a request can use the seven-digit application ID they receive, Grant Sights reports, and the program is free to apply for, so anyone asked to pay by gift card or crypto for a supposed “notice of award” should treat it as a scam.
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This article was produced with AI assistance and edited for accuracy against the sources linked above.
Image: Xynorath – CC BY-SA 3.0/Wikimedia Commons
